11 general skills or competencies (Job family competencies) for Labor Relations Manager
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of issues and considerations in implementing an internal communications strategy.
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Level 2 Behaviors
(Light Experience)
Assists in the internal communication response to crises affecting organizational perception and reputation.
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Level 3 Behaviors
(Moderate Experience)
Deploys effective internal communication responses to concerns that affect our reputation.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates skills in leveraging internal channels to create impactful communications that drive engagement.
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Level 5 Behaviors
(Mastery)
Creates high-quality communication channels to internal audiences within your organization.
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Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Describes the process of designing employee benefits program.
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Level 2 Behaviors
(Light Experience)
Documents and maintain administrative procedure manuals for managing the benefit program.
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Level 3 Behaviors
(Moderate Experience)
Formulates a benefits plan program based on the results of employee needs assessment and gap analysis.
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Level 4 Behaviors
(Extensive Experience)
Facilitates employee benefit seminars and trainings for employees to ensure mutual understanding.
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Level 5 Behaviors
(Mastery)
Develops communication strategies to ensure benefit programs are fully understood by stakeholders.
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10 soft skills or competencies (core competencies) for Labor Relations Manager
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Describes similarities and differences between the role of facilitator and role of meeting chairperson.
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Level 2 Behaviors
(Light Experience)
Documents different techniques in applying facilitation to help encourage thinking and participation.
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Level 3 Behaviors
(Moderate Experience)
Maintains group's focus on established scope and goals.
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Level 4 Behaviors
(Extensive Experience)
Drafts programs that enable open dialogues for groups and teams in the workplace.
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Level 5 Behaviors
(Mastery)
Creates an environment where employees feel encouraged to share views and opinions.
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Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Explains the purposes and importance of resource management.
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Level 2 Behaviors
(Light Experience)
Develops resource requirements and recommendations based upon analysis and presents to leadership for final decisions.
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Level 3 Behaviors
(Moderate Experience)
Effectively deals with resource shortage and oversupply issues.
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Level 4 Behaviors
(Extensive Experience)
Ensures integrity and availability of all technology resources through adherence to change control and configuration management processes and procedures.
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Level 5 Behaviors
(Mastery)
Develops and updates the resource management metrics and KPIs to track and improve performance.
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Summary of Labor Relations Manager skills and competencies
There are 0 hard skills for Labor Relations Manager.
11 general skills for Labor Relations Manager, Internal Communications, Benefit Programs, Employee Engagement, etc.
10 soft skills for Labor Relations Manager, Facilitation, Resource Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Labor Relations Manager, he or she needs to be an expert in Facilitation, be skilled in Resource Management, and be an expert in Planning and Organizing.